What is the check-in and check-out policy at The Franklin London - Starhotels Collezione?
Check-in is at 15:00 and check-out is by 11:00.
THE FRANKLIN LONDON - STARHOTELS COLLEZIONE
Key details
About the Hotel
24 Egerton Gardens, London, SW3 2DB,
- Near the Victoria and Albert Museum
Great
8.6
8.9
4.3
4.5
Situated merely 8 minutes on foot from the perennially crowded Harrods, the elegant 5-star The Franklin London - Starhotels Collezione hotel offers elegant rooms, Wi-Fi, and a car park. Opened in 1886, the smoke-free hotel welcomes guests in South Kensington with the likes of Joseph, Harvey Nichols and The Conran Shop at Brompton Cross, boasting a position 3.5 km from Coca-Cola London Eye Riverside Observation Wheel, which is perfect for a family weekend.
Location
This London hotel features a setting near the shopping district of London and St James's Park is nearly a 25-minute walk away. Natural attractions in the area include Green Park London, 2.5 km from grand The Franklin London, and a beach is only 1.4 km away.
Also, Cadogan Gardens is situated a mere 13 minutes' stroll away. Buckingham Palace lies 2.1 km away, while South Kensington tube station is a few steps from the accommodation.
The Franklin London is 2.5 km from Marylebone rail station.
Rooms
The hotel features 38 rooms with a flat-screen TV with satellite channels, as well as a mini-bar and coffee/tea making equipment. Air conditioning are featured for guests' comfort. Bathrooms come with a walk-in shower and a separate toilet, along with a hairdryer and dressing gowns.
Eat & Drink
An à la carte restaurant at The Franklin London - Starhotels Collezione hotel serves vegetarian specialities. There is also a champagne bar. At L'eto Caffe guests can enjoy European specialities, while Hawksmoor Knightsbridge offers British cuisine.
Leisure & Business
The property offers a Turkish steam bath and a treatment room. As part of its commitment to guest wellness, this hotel includes a fitness centre featuring fitness classes. The Franklin also features conference facilities and a photocopy machine for those arriving on business.
“This boutique hotel distinguishes itself with highly personalized service, a notable asset near South Kensington's cultural hub. The elegant design extends to rooms overlooking Egerton Gardens, and the presence of a hammam adds an unexpected wellness dimension for London. I think its Michelin-starred dining and intimate cocktail bar make it a particularly appealing choice for discerning travelers.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Single Room2 persons15 m²1 Single bedAir conditioningHeatingroom details
- Triple Room2 persons30 m²1 King-size bedAir conditioningHeatingroom details
- Deluxe Room2 persons24 m²1 King-size bedAir conditioningHeatingroom details
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Calendar with prices and room availability
Search your travel dates to view current prices and available rooms
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Leisure/ TV room
- Spa centre
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
The Franklin London - Starhotels Collezione offers a delightful culinary escape featuring rich Italian flavors and modern dining experiences. With a charming, family-friendly atmosphere that transitions into a romantic setting by evening, the dining venues promise genuine Italian hospitality amidst stunning decor.
The Franklin London - Starhotels Collezione Location
24 Egerton Gardens, London, SW3 2DB,
Map view
City landmarks
Garden
Buckingham Palace
2.11 km
Park
Hyde Park
1.91 km
Museum
Science Museum
640 m
Museum
Natural History Museum
1.32 km
Church
Westminster Abbey
2.88 km
Landmark
Coca-Cola London Eye
3.5 km
Square
Trafalgar Square
3.12 km
Landmark
Big Ben
3.1 km
Park
Kensington Gardens
1.78 km
Museum
Apsley House
1.49 km
Museum
National Gallery
3.13 km
Event hall
Royal Albert Hall
1.16 km
Museum
The British Museum
3.89 km
Monument
The Albert Memorial
1.16 km
Museum
National Army Museum
1.47 km
Palace
St James's Park
2.44 km
Palace
Kensington Palace
2.58 km
Landmark
Wellington Arch
1.75 km
Gallery
Saatchi Gallery
1.14 km
Landmark
Madame Tussauds London
3.14 km
Public Building
Houses of Parliament
3.07 km
Landmark
Carlyle's House
1.63 km
Church
Westminster
2.48 km
Museum
Design Museum
2.22 km
Hospital
Royal Hospital Chelsea
2.33 km
Landmark
Knightsbridge
750 m
Landmark
South Kensington
820 m
Nearby
Museum
Victoria and Albert Museum
280 m
87-135 Brompton Rd
Harrods
590 m
Restaurants
L'eto Caffe
100 m
10 West Halkin Street
Orsini Ristorante
140 m
8A Thurloe Place
Chez Boubier
100 m
232-236 Brompton Road
Elan Cafe
110 m
239 Brompton Road
Cocomaya
80 m
Brompton Road
Venice Cafe
150 m
235 Brompton Road
The Egerton House Hotel
130 m
17-19 Egerton Terrace Knightsbridge
Palette Restaurant
170 m
The Rembrandt Hotel 11 Thurloe Place
The Hour Glass
220 m
279-283 Brompton Road South Kensington
Explore London
Local Highlights
Victoria and Albert Museum
4 minutes walking
World's largest museum of decorative arts and design, featuring a vast collection and free admission.
Science Museum
8 minutes walking
Interactive science exhibits, IMAX cinema, and family-friendly activities. A perfect outing for curious minds.
Natural History Museum
16 minutes walking
Famous for its dinosaur skeletons and stunning architecture. Free entry and great for families.
Hyde Park
25 minutes walking
One of London's largest parks, ideal for leisurely walks, picnics, and boating on the Serpentine.
Bike Rentals in Hyde Park
25 minutes walking
Rent a bike to explore Hyde Park's scenic paths. Excellent way to enjoy nature and stay active.
Yoga Classes
10 minutes walking
Find tranquility with yoga classes nearby. Perfect for relaxation and rejuvenation.
Thames River Cruise
12 minutes driving
Enjoy views of London landmarks from the water. Ideal for thrill-seekers and sightseers alike.
L'eto Caffe
2 minutes walking
Charming cafe known for its pastries and brunch. Cozy atmosphere appealing to all.
Orsini Ristorante
2 minutes walking
Authentic Italian cuisine in a warm setting. Reservations recommended, great for special occasions.
Cocomaya
1 minute walking
Artisan bakery with heavenly treats and coffee. Perfect for a quick snack or casual meeting.
Royal Albert Hall
14 minutes walking
Iconic concert hall hosting a variety of performances. Offers classical concerts and pop shows.
Saatchi Gallery
14 minutes walking
Contemporary art gallery showcasing diverse exhibitions. Free access, great for art lovers.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 37.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
5
Number of rooms:
35
Reviews and Ratings
Insights and feedback shared by past guests
Show more
Pros
Excellent location
Helpful staff
Comfortable room
Good room services
Cons
Small bathroom
Guest reviewsbased on 6 reviews
Emma from United Kingdom
Couple
deluxe room
3 nights in November 2025
|
Reviewed: February 16, 2026
9.3/10
lovely stay!
quiet hotel delicious breakfast
the location was great, a real win for exploring nearby shops. the staff were always ready to help with anything i needed. i especially enjoyed how quiet the hotel was, it provided a peaceful escape after busy days. the breakfast was delicious, with a wonderful english option and home-made hashbrowns.
there weren't tea or coffee facilities available directly in the room! this meant i had to request it from room service, a bit inconvenient.
Service
9/10
the staff were very polite and helpful, offering assistance with any queries i had, their attention. i appreciated their efficient and friendly approach, it created a very cute environment.
Location
10/10
The location is fantastic, conveniently near great shopping areas and the lovely park. This provides plenty of options for leisure and exploration. everything is within easy reach. the street felt safe, perfect for evening strolls.
Rooms
9/10
The room was very clean with crisp white bedding. the bed and bedding were comfortable. It ensured a perfect night's sleep. i appreciated the attention to detail, it. the room size was adequate.
0 Helpful
|
Martin from Germany
Couple
Deluxe Room
4 nights in November 2025
|
Reviewed: January 25, 2026
9/10
flat-screen television underfloor heating daily housekeeping
The room included a large flat-screen television and a stocked minibar. The bathroom had underfloor heating, a plus during cooler months. Daily housekeeping kept the space super clean, including turndown service each evening (it was a nice touch).
The elevator was occasionally slow during peak hours.
0 Helpful
Rebecca from United Kingdom
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: January 22, 2026
9/10
Quiet Elegance Near Harrods
helpful staff great location unique decor fresh breakfast
I found the staff helpful and professional from arrival to departure. The location was great. Knightsbridge is a short walk away (perfect for shopping). The hotel's decor, including the black walls and art deco touches, created a unique atmosphere. I especially liked the breakfast. It was fresh and tasty.
The water pressure in the shower wasn't very strong, a minor inconvenience.
Rooms
9/10
My room had a very comfortable bed and a spacious bathroom. The hotel provides good amenities including high-quality linens and toiletries. I noticed that the design incorporated dark colors and mirrors (maybe not for everyone, but i liked it).
0 Helpful
|
Camila from Brazil
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: January 16, 2026
9.5/10
lovely stay
crisp bedding feather pillows
the location suited me well. the bed was very comfortable and provided a great night's sleep. i found crisp white bedding and feather pillows. i did fall right asleep.
i found the lighting a bit subdued. i struggled to do my make-up in the room due to it. the bathroom had better lighting though.
Dining
9/10
i appreciated the breakfast. i noticed the food seemed to have good ingredients. it tasted fresh and delicious. i enjoyed garden views from the dining area.
Facilities
9/10
the room had modern amenities. i also noticed the hotel featured a garden. this garden has tables for working or socializing. the location is quiet despite being in a busy area.
Service
10/10
the staff was attentive. i appreciate the personnel always take care of guests. the reception staff was cute and friendly. they were pretty good to assist me.
Location
10/10
the location is ideal for accessing museums. the hotel offers easy access to shops. i appreciated the hotel's proximity to many attractions. there is an underground station nearby.
0 Helpful
|
Mia from United Kingdom
Couple
Deluxe Room
4 nights in October 2025
|
Reviewed: December 16, 2025
9/10
amazing staff boutique style
the front STAFF are AMAZING. LOCATION was really good and i loved the boutique style of the hotel. i stayed in the room with a balcony and it was super nice to back onto gardens, really lovely.
there WAS no tea coffee facilities in my room. THEY explained it was due to the space in the room. but in other 5 star hotels a tray and tea making facilities is usually provided in a cupboard or drawer space, from my point of view there was enough space.
0 Helpful
Jackson from United States
Single
Deluxe Room
3 nights in June 2026
|
Reviewed: August 15, 2025
9/10
Refined stay.
homemade hashbrowns flavorful baked beans nice garden
The hotel location suited my travel plans well. The breakfast featured lovely English options, including homemade hashbrowns and flavorful baked beans. I found the garden view particularly nice from the dining area.
0 Helpful
Show more reviews
FAQs
About The Franklin London - Starhotels Collezione
How far is The Franklin London - Starhotels Collezione from London Heathrow Airport?
The hotel is approximately 20 km from London Heathrow Airport, which takes about 45 minutes by car depending on traffic.
What room amenities are provided at The Franklin London - Starhotels Collezione?
Rooms include air conditioning, a flat-screen TV, a seating area, a mini-fridge-bar, coffee and tea making equipment, and luxury bathrooms with bathrobes and toiletries.
Is there a restaurant on-site at The Franklin London - Starhotels Collezione?
The hotel features an on-site restaurant offering high-end Italian cuisine overseen by Michelin-starred chef Alfredo Russo.
What are some nearby attractions to The Franklin London - Starhotels Collezione?
Nearby attractions include the Victoria and Albert Museum (0.5 km), Natural History Museum (1 km), and Hyde Park (1 km).
Is Wi-Fi available at The Franklin London - Starhotels Collezione?
Free Wi-Fi is provided in all rooms at the hotel.
What are the dining options close to The Franklin London - Starhotels Collezione?
Nearby dining options include Hawksmoor Knightsbridge, L'eto Caffe, and Palette Restaurant, all within 0.5 km.
What parking facilities are available at The Franklin London - Starhotels Collezione?
The hotel offers valet parking services for guests.
What type of services does The Franklin London - Starhotels Collezione offer for business travelers?
The hotel features a business centre and flexible meeting facilities for corporate events.
What entertainment services are available for children at The Franklin London - Starhotels Collezione?
The hotel provides babysitting/child services and a children's menu.
What is the closest underground station to The Franklin London - Starhotels Collezione?
The nearest underground station is South Kensington, located 600 m from the hotel.
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